Customer service
Water orders and contracts, water billing
email: vesi.asiakaspalvelu@tampere.fi
The customer service at +358 3 5656 3600 is open:
Mon – Wed 12.00 p.m. to 3.00 p.m.
Thu – Fri 9.00 a.m. to 11.30 a.m.
We also serve by appointment at our office in Viinikankatu. You can book an appointment by email or phone.
Statements on points of connection, water and sewer line maps, sprinkler contracts
email: vesi.karttapalvelu@tampere.fi
By phone Mon-Fri 8.30 a.m. to 2 p.m.
+358 40 806 2747
Work orders, plot connections
By phone Mon – Thu 7 a.m. to 3.30 p.m, Fri 7 a.m. to 1.45 p.m.
+358 40 513 0842
Online-service
Via Online-service you can report the water meter reading, check information about your own connection, water use and invoicing in real-time.
Water supply fault emergency and
automatic notifications of disturbances
te. +358 800 90 172, serves 24/7
Tampere Water outage service map
City switchboard
City tel: +358 3 565 611